Data Privacy Notice

Last Updated: 30/06/2024

Introduction

We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Notice explains our data practices for our data analytics platform and website.

Information We Collect

Data You Provide Directly

• Account Information: Name, email address, password, and profile details when you create an account
• Analytics Data: Datasets, files, and data you upload or input into our platform for analysis
• Communication Data: Messages sent through contact forms, support tickets, or direct communications
• Payment Information: Billing details and payment method information (processed securely through third-party payment processors)

Data We Collect Automatically

• Usage Analytics: How you interact with our platform, features used, time spent, and navigation patterns
• Technical Information: IP address, browser type, device information, operating system, and connection details
• Performance Data: Error logs, loading times, and system performance metrics
• Cookies and Tracking: Information collected through cookies and similar technologies (see Cookie Policy below)

Data from Third Parties

• Integration Data: Information from connected services and APIs you authorize us to access
• Authentication Data: Profile information from social login providers if you choose to sign in through them

How We Use Your Information

We use your personal information to:

Core Service Delivery

• Provide, operate, and maintain our data analytics platform
• Process and analyze your datasets according to your instructions
• Generate visualizations, reports, and insights from your data
• Enable data sharing and collaboration features you choose to use

Account Management

• Create and manage your user account
• Authenticate your identity and secure your account
• Process payments and manage billing
• Provide customer support and respond to inquiries

Platform Improvement

• Analyze usage patterns to improve our services and user experience
• Develop new features and functionality
• Conduct research and analytics on service performance
• Test and optimize platform performance

Legal and Business Operations

• Comply with legal obligations and respond to lawful requests
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service
• Facilitate business transactions if applicable

Data Processing and Analytics

Your Uploaded Data

• Ownership: You retain full ownership of all data you upload to our platform
• Processing: We process your data solely to provide the analytics services you request
• Access: Our systems access your data only as necessary to perform requested analyses
• Storage: Your data is stored securely and encrypted both in transit and at rest

Derived Insights

• Generated Analytics: Insights, visualizations, and results generated from your data belong to you
• Aggregated Data: We may create anonymized, aggregated statistics about platform usage that cannot identify individual users or their specific datasets

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in these limited circumstances:

With Your Consent

• When you explicitly authorize us to share data with third parties
• When you use collaboration features to share analyses with others
• When you publish or export results to external platforms

Service Providers

• Cloud infrastructure providers for secure data hosting
• Payment processors for billing and subscription management
• Analytics and monitoring services for platform optimization
• Customer support tools for service delivery

Legal Requirements

• To comply with applicable laws, regulations, or legal processes
• To respond to lawful requests from government authorities
• To protect our rights, property, or safety, or that of our users
• In connection with business transfers or acquisitions

Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

• End-to-end encryption for data in transit and at rest
• Multi-factor authentication options for account access
• Regular security audits and penetration testing
• Automated backup and disaster recovery systems

Access Controls

• Role-based access controls for our personnel
• Regular access reviews and principle of least privilege
• Secure development practices and code reviews
• Employee security training and background checks

Compliance Standards

• SOC 2 Type II compliance for security controls
• Regular third-party security assessments
• Incident response procedures and breach notification protocols

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Download your data in a portable format
• Request copies of data processing records

Correction and Deletion

• Correct inaccurate or incomplete personal information
• Delete your account and associated personal data
• Request deletion of specific data elements

Processing Controls

• Object to certain types of data processing
• Restrict processing of your personal information
• Withdraw consent where processing is based on consent

Communication Preferences

• Opt out of marketing communications
• Choose notification preferences
• Manage email subscription settings

To exercise these rights, contact us at [privacy@yourcompany.com] or use the privacy controls in your account settings.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill legal obligations:

• Account Data: Retained while your account is active and for up to 90 days after deletion
• Uploaded Analytics Data: Retained according to your settings, with option for immediate deletion
• Usage Logs: Retained for up to 2 years for security and service improvement purposes
• Financial Records: Retained as required by applicable accounting and tax laws

International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred internationally. We ensure adequate protection through:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions from applicable regulators
• Other lawful transfer mechanisms as required

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information promptly.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions and authentication
• Remember user preferences and settings
• Analyze platform usage and performance
• Provide personalized experiences

You can manage cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may affect platform functionality.

Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated notice on our website
• Notify you of material changes via email or platform notifications
• Update the "Last Updated" date at the top of this notice

Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Notice.

Contact Us

If you have questions about this Privacy Notice or our data practices, please contact us:

Privacy Team

Email: privacy@statbricks.com

Address: Cresent Business Centre, 6th Floor, Parklands, Nairobi

Phone: +254 717 193 014 

Email: dpo@statbricks.com

This Privacy Notice is effective as of 30/06/2024 and applies to all users of our data analytics platform and website.